Flight Dispatcher

Personnel hired by Fox Flight Inc. Air Ambulance will be responsible to ensure coordination of communication and dispatch procedures.

Responsibilities and Duties

• Working hours - Shift Work, 12 Shifts, Days and Nights
• Responsible for answering incoming calls, and maintaining and exercising professional standards.
• Provide necessary information to relevant parties, while maintain confidentiality standards.
• Communicate with other agencies (e.g. travel agency, transportation companies, customs, FBO's, handlers, etc…), in planning the logistics of a trip.
• Initiate and maintain all logistics needed to prepare for the transport/repatriation of our clients.
• Keep up-to-date the schedule of availability.
• Monitor and amend logistics for all ongoing trips.
• Communicate with staff members regarding trips and repatriations.
• Prepare all paperwork necessary for all trips (with exemptions to forms needed to be filled out/ initialed by senior staff).
• Communicate with senior management when problem solving and when reports are required.
• Do other duties as required/requested.
• To participate in Fox Flight's Quality Assurance Program.

Responsible to carry out duties in accordance with the directions of the Medical Director / Communications Director / Director of Operations.

Job Type: Full-time

Pay: $45,000.00-$47,000.00 per year

Benefits:

• Casual dress
• Dental care
• Extended health care

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• Weekends as needed

Education:

• DCS / DEC (required)

Experience:

• dispatching: 1 year (preferred)

Work Location: In person

Application deadline: 2024-11-08
Expected start date: 2024-11-25

 

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