Service General Manager Bodyshop TATA MOTORS

TATA MOTORS Ashok Auto Sales
Job Location- Agra
Relevant experience of 5-10 years.
Oversee service team, auto service staff, and vehicle repair processes to deliver a positive service experience and maintain profitability
Ensure delivery of customers vehicles on time
Coach team members on ways to drive service sales, beneficial training program options, and customer service tactics
Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as needed
Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals
Oversee all day-to-day job duties within the automotive service department with a focus on high employee and customer morale
Guide the management of all automotive service department paperwork, including repair orders, invoices, and maintenance records

Job Type: Full-time

Benefits:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund

Schedule:
Day shift

Performance bonus

Experience:
relevant: 5 years (Preferred)

Location:
Agra, Uttar Pradesh (Preferred)

Work Location: In person